2.5
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Course Overview
Gear up to get well equipped in Customer Service - Representative now, and make up your mind to be the best in the business! All you need is proper training, firm support and a push to shine in your vocation, and Compliance Central is determined to provide you with it all! Explore what you got in this exclusive Customer Service - Representative Skills, start learning and excel in it! This amazing Customer Service - Representative course has been designed and developed by the industry specialists.! You’ll get to-the-point knowledge both practical and theoretical, and gain valuable insights into the business which will help you understand the drill better than ever! Join today, be skilled, learn with positive energy and enthusiasm, and create an excellent career using your full potential! Brace yourself, enrol now for an amazing venture!This Customer Service - Representative Course Package Includes
- Comprehensive lessons and training provided by experts on Customer Service - Representative
- Interactive online learning experience at your convenience
- 24/7 Access to the course materials and learner assistance
- Easy accessibility from any smart device (Laptop, Tablet, Smartphone etc.)
- A happy and handy learning experience for the professionals and students
- 100% learning satisfaction, guaranteed by Compliance Central
Certificate of Achievement
CPD Accredited Certificate
CPD accredited certificates are available for £4.79 (instant PDF download) or £10.79 (hard copy delivered to you). Our courses are regularly reviewed to ensure they are up-to-date. Certificates do not expire, but it is recommended to review or renew them annually.Endorsed Certificate of Achievement from the Quality Licence Scheme
Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £79 to be delivered to your home by post. For international students, there is an additional postage charge of £10.Endorsement
The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards.Who Is This Course For
Compliance Central aims to prepare efficient human resources for the industry and make it more productive than ever. This helpful course is suitable for any person who is interested in Customer Service - Representative. There are no pre-requirements to take it. You can attend the course if you are a student, an enthusiast or a- Employee
- Employer
- Manager
- Supervisor
- Entrepreneur
- Business Professional
- Company Leader
- HR Professional
Course Currilcum
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- WHY Customer Service Is CRITICAL To Your Business! 00:05:00
- Good Isn’t Good Enough! 00:03:00
- We Are ALL in the “Helping Field” 00:10:00
- Providing “Concierge” Level Of Service 00:06:00
- The 5 Tenets Of TQM 00:03:00
- How To Boost Customer Satisfaction 00:08:00
- How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00
- More Money $$$ – Through Customer Retention 00:05:00
- How Much Is A Customer Worth? $$$ 00:08:00
- Do You Understand Your Customer? 00:07:00
- Dealing With Difficult Customers 00:19:00
- “LEAP” Into Customer Service! 00:18:00
- Exceptional Phone Service 00:17:00
- WHY Customers Buy From YOU! $$$ 00:17:00
- BONUS LECTURE!!! FINAL TIPS!!! 00:07:00
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- Order your QLS Endorsed Certificate 00:00:00
Student Reviews
Ben lim
Gaining improve knowledge in the construction project management and the course is easy to understand.
Mr Brian Joseph Keenan
Very good and informative and quick with marking my assignments and issuing my certificate.
Sarah D
Being a support worker I needed add a child care cert in my portfolio. I have done the course and that was really a good course.
Sam Ryder
The first aid course was very informative with well organised curriculum. I already have some bit and pieces knowledge of first aid, this course helped me a lot.
Ben lim
Gaining improve knowledge in the construction project management and the course is easy to understand.
Thelma Gittens
Highly recommended. The module is easy to understand and definitely the best value for money. Many thanks
BF Carey
First course with Compliance Central. It was a good experience.
Course Currilcum
-
- WHY Customer Service Is CRITICAL To Your Business! 00:05:00
- Good Isn’t Good Enough! 00:03:00
- We Are ALL in the “Helping Field” 00:10:00
- Providing “Concierge” Level Of Service 00:06:00
- The 5 Tenets Of TQM 00:03:00
- How To Boost Customer Satisfaction 00:08:00
- How To Avoid The 10 Deadly Sins Of Customer Service! 00:15:00
- More Money $$$ – Through Customer Retention 00:05:00
- How Much Is A Customer Worth? $$$ 00:08:00
- Do You Understand Your Customer? 00:07:00
- Dealing With Difficult Customers 00:19:00
- “LEAP” Into Customer Service! 00:18:00
- Exceptional Phone Service 00:17:00
- WHY Customers Buy From YOU! $$$ 00:17:00
- BONUS LECTURE!!! FINAL TIPS!!! 00:07:00
-
- Order your QLS Endorsed Certificate 00:00:00