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CPD Accredited Course

2

Students

GET THIS COURSE AND 1500+ OTHERS FOR ONLY £149. FIND OUT MORE

Course Overview

Gear up to get well equipped in Help Desk Technician now, make up your mind to be the best in the business! All you need is proper training, firm support and push to shine in your vocation, and Compliance Central is determined to provide you with it all! Explore what you got in this exclusive Help Desk Technician, start learning and excel in it! This amazing Help Desk Technician course has been designed and developed by the industry specialists who had been to the business for years, went through ups-and-downs, climbed up the success ladder with sheer excellence! You’ll get to-the-point knowledge both practical and theoretical, and gain valuable insights on the business which will help you understand the drill better than ever! Join today, be skilled, learn with positive energy and enthusiasm, create an excellent career using your full potential! Brace yourself, enrol now for an amazing venture!

This Help Desk Technician Course Package Includes

  • Comprehensive lessons and training provided by experts on Help Desk Technician
  • Interactive online learning experience provided by qualified professionals in your convenience
  • 24/7 Access to the course materials and learner assistance
  • Easy accessibility from any smart device (Laptop, Tablet, Smartphone etc.)
  • A happy and handy learning experience for the professionals and students
  • 100% learning satisfaction, guaranteed by Compliance Central

Learning Outcome

Upon successful completion of this highly appreciated Help Desk Technician course, you’ll be a skilled professional, besides—
  • You can provide services related to Help Desk Technician with complete knowledge and confidence
  • You’ll be competent and proficient enough to start a Help Desk Technician related business on your own
  • You can train up others and grow an efficient peer community on your locality and serve people
  • It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer
  • It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning!

Assessment

Complete this Help Desk Technician course and sit up for a short online assessment to instantly evaluate your understanding of the subject. The test will be an automated one, your answers will be checked and reviewed then and there, and you'll get unlimited chances to retake the exam! Our concern is to make you competent for the job that is why you get full support from our part to learn and understand it thoroughly. The test fees are included in the one-time paid course fee. As said earlier, you can retake the exam if you fail early attempt —you would not be charged any money further for the later attempts.

Certification

You can instantly download your certificate for £4.79 right after finishing the Help Desk Technician course. The hard copy of the certification will also be sent right at your doorstep via post for £10.79. All of our courses are continually reviewed to ensure their quality, and that provide appropriate current training for your chosen subject. As such, although certificates do not expire, it is recommended that they are reviewed or renewed on an annual basis.

Who Is This Course For

Compliance Central aims to prepare efficient human resources for the industry and make it more productive than ever. This helpful course is suitable for any person who is interested in Help Desk Technician. There are no pre-requirements to take it. You can attend the course if you are a student, an enthusiast or a
  • Employee
  • Employer
  • Manager
  • Supervisor
  • Entrepreneur
  • Business Professional
  • Company Leader
  • HR Professional

Course Currilcum

    • Managing Interoffice Calls and Voicemail 00:10:00
    • Aspects of Phone Etiquette 00:31:00
    • Business Telephone Skills 00:19:00
    • Building Rapport Over the Phone 00:24:00
    • Inbound and Outbound Calls 00:16:00
    • Active Listening and Managing Tough Callers 00:28:00
    • Mail Services and Shipping 00:25:00
    • Intra Organisation Dealings 00:35:00
    • Problem Solving over the Phone 01:04:00
    • Record Keeping and Filing Systems 00:28:00
    • Business Writing Skills 00:40:00
    • Organisational Skills 00:25:00
    • Communication Skills 00:25:00
    • Customer Relationship Management 00:42:00
    • Effective Planning and Scheduling 00:46:00
    • Invoicing/Petty Cash 00:27:00

199 25

  • Calendar 1 Year
  • calendar Intermediate
  • student 2 students
  • clock 8 hours, 5 minutes
Gift this course
£11 /Unit Price
£110

Student Reviews

Ben lim

Gaining improve knowledge in the construction project management and the course is easy to understand.

Mr Brian Joseph Keenan

Very good and informative and quick with marking my assignments and issuing my certificate.

Sarah D

Being a support worker I needed add a child care cert in my portfolio. I have done the course and that was really a good course.

Sam Ryder

The first aid course was very informative with well organised curriculum. I already have some bit and pieces knowledge of first aid, this course helped me a lot.

Ben lim

Gaining improve knowledge in the construction project management and the course is easy to understand.

Thelma Gittens

Highly recommended. The module is easy to understand and definitely the best value for money. Many thanks

BF Carey

First course with Compliance Central. It was a good experience.

Course Currilcum

    • Managing Interoffice Calls and Voicemail 00:10:00
    • Aspects of Phone Etiquette 00:31:00
    • Business Telephone Skills 00:19:00
    • Building Rapport Over the Phone 00:24:00
    • Inbound and Outbound Calls 00:16:00
    • Active Listening and Managing Tough Callers 00:28:00
    • Mail Services and Shipping 00:25:00
    • Intra Organisation Dealings 00:35:00
    • Problem Solving over the Phone 01:04:00
    • Record Keeping and Filing Systems 00:28:00
    • Business Writing Skills 00:40:00
    • Organisational Skills 00:25:00
    • Communication Skills 00:25:00
    • Customer Relationship Management 00:42:00
    • Effective Planning and Scheduling 00:46:00
    • Invoicing/Petty Cash 00:27:00